Terms of Service
Last updated: 23 June 2025
Welcome to Webtik! These Terms of Service (“Terms”) govern your use of our website and services. By subscribing to a Webtik plan or accessing our services, you agree to be bound by these Terms.
1. About Us
Webtik is a trading name of Digidom Studios Ltd, a UK-based company providing professional Webflow website design and management services through a monthly subscription model.
2. Service Overview
Webtik offers professionally designed, fully managed Webflow websites under a range of subscription plans. Each plan includes:
- Design and build of a Webflow website (based on your selected plan)
- Web hosting (via Webflow)
- Ongoing technical support
Some plans may include additional features, such as e-commerce functionality and SEO reports. Please refer to the details of your specific plan.
3. Subscription and Payment
- A valid subscription must be active before development work begins.
- Subscriptions are billed monthly in advance via your chosen payment method.
- All prices are exclusive of VAT unless otherwise stated.
- Failed or missed payments may result in service suspension or removal of your website.
- Your subscription continues until you cancel. There is no minimum commitment unless otherwise stated in plan-specific terms.
4. Ownership and Intellectual Property
Your Webtik subscription includes a fully managed website service—meaning we handle the design, hosting, technical upkeep, and support so you can focus on running your business.
- Content Ownership: You retain full ownership of any content you provide, including text, images, branding, and logos.
- Site Management: While your subscription is active, Webtik manages and hosts your website on your behalf. The underlying website structure, design, and functionality remain under Webtik’s control as part of the subscription service.
4.1 Website Transfer (Optional, After 12 Months)
If you decide to leave Webtik and would like to take your website with you, we offer the option to transfer your site into your own Webflow account after 12 months of continuous subscription.
Transfer terms and fees vary depending on:
- Your subscription plan
- The complexity of your site (e.g. CMS, ecommerce, integrations)
- Any custom or non-transferable features
To request a transfer quote, contact us at support@webtik.io. We’ll provide a clear breakdown of what’s involved.
Note: Once the transfer is completed, your Webtik subscription will end, and ongoing hosting, support, and services will no longer be included.
5. Acceptable Use
By using our services, you agree not to use your website for:
- Illegal, harmful, or deceptive activities
- Distribution of spam, viruses, or malware
- Infringement of copyright, trademarks, or intellectual property
Webtik reserves the right to suspend or terminate services in cases of misuse.
6. Cancellation
- You may cancel your subscription at any time by contacting us or using your customer portal.
- Cancellation will stop future billing and result in the suspension of your website at the end of your current billing cycle.
- We do not offer refunds for previous billing periods.
- Website transfers are only available after 12 months of continuous subscription (see Section 4.1).
7. Limitation of Liability
To the maximum extent permitted by law, Webtik shall not be liable for:
- Loss of profits, revenue, or data
- Downtime or disruption caused by third-party platforms (including Webflow)
- Indirect, incidental, or consequential damages
We will always act in good faith to resolve any service issues as quickly as possible.
8. Changes to Terms
Webtik may update these Terms from time to time. If we make significant changes, we will notify active subscribers by email or in your customer dashboard. Continued use of our services indicates acceptance of any updated Terms.
9. Contact
If you have any questions about these Terms or your subscription, please contact: legal@webtik.io
